What You Need to Know | COVID-19
There is a lot of uncertainty in the world right now, and at VR-Phuket, we want to reassure our valued guests that when you book and travel with us, we can offer you complete peace of mind
Safety and prevention measures
Hand Hygiene
Our drivers sanitize their hands before and every service,using an alcohol-based hand sanitizers available for all passengers.
Mask
All drivers will wear a mask and have made compulsory for all passenger over the age of 5 to wear a mask too.
Social distancing
Drivers will assist all our guests when assistance needed with their luggage, making sure drivers wear gloves and sanitize their hand after helping the passengers. We also ask our guests to avoid shaking hand and other forms of physical contact.
Vehicle disinfection
Drivers will disinfect the vehicle in between every service by wiping down door handles, seatbelts, armrests, window buttons and other area eight antiseptic wipes.
Waiting time at the airport
We are becoming even more flexible when it comes to waiting time at the airport, we well understand that health screening and airline taking longer than usual.
Free of Charge Cancellation and Amendment
When you book your ride with VR-Phuket, you can be reassure that if you need to cancel or amend your transfer services, even up to 12-hours before your are due to travel, you will receive a full 100% refund without any hidden fees.
